“As we proceed to place AIG as a marketplace chief within the international assets and casualty insurance coverage business, a refreshed AIG.com strengthened our robust emblem, in addition to what differentiates AIG, together with our experience, features and world-class skill,” stated Lucy Fato, govt vice chairman and international head of communications at AIG. “The brand new design permits AIG to keep up a correspondence extra successfully and fosters more potent and extra environment friendly engagement with purchasers, distribution companions, shareholders and different stakeholders.”
The refreshed web site contains simplified navigation, a revised look, robust use of multimedia and a extra tightly attached community of AIg internet sites globally, the corporate stated. The web site additionally supplies customers with dynamic get admission to to monetary data, the corporate’s possibility experience, insurance coverage choices, profession data and different content material.
New dealer features
The web content may also function the virtual get admission to level for the brand new myAIG Dealer Portal, which has been up to date right into a one-stop gateway for agents and brokers to get admission to account and coverage data, loss runs, standing around the insurance coverage lifestyles cycle procedure, and extra. Agents and brokers in North The us will likely be phased into the portal right through 2023, AIG stated. Further features and improvements may also be added to the portal right through the 12 months. The brand new features to be had within the portal will extend globally starting subsequent 12 months.
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“The dealer improvements we’re introducing as of late constitute a big step ahead in AIG’s virtual transformation efforts,” stated Claude Wade, govt vice chairman, international head of operations and shared products and services, and leader virtual officer at AIG. “We have now reimagined myAIG as AIG’s virtual entrance door to our e-commerce ecosystem, offering agents get admission to to vital middle-to-back-office improvements in our industrial underwriting platform and to different virtual enhancements and machine integration completed by way of our AIG 200 efforts.”
The portal’s design was once influenced by way of intensive person and buyer analysis, together with enter from AIG’s Dealer Advisory contributors.
“Our new dealer portal is the most important step towards totally modernizing and simplifying how we do industry with our agents,” stated Don Bailey, international head of distribution and box operations at AIG. “The options and features are designed to satisfy our dealer companions’ wishes for crucial consumer coverage and account data, ease of get admission to, and general potency in coverage submission and renewal and claims processing.
AIG not too long ago added two impartial administrators to its board and introduced an MGA targeted at the high-net-worth and ultra-high-net-worth markets.
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